Survey Question Let's gather some basic info before we begin1. Number of Desktop and Laptop Computers 2. Number of Servers Server 1. Is maintenance on the server performed routinely by qualified individuals? Yes Somewhat No Unknown Not Applicable 2. Are security patches, drivers and firmware routinely installed? Yes Somewhat No Unknown Not Applicable 3. Is the server monitored for hardware failure alerts? Yes Somewhat No Unknown Not Applicable 4. Number of Locations 5. What percentage of your team works remotely? None 1%-25% 26%-75% 76%-100% Computers & Productivity1. Is a list of all IT inventory kept up to date? Yes Somewhat Unknown Not Applicable 2. Do you receive annual reports showing which equipment is nearing end of life? Yes Somewhat Unknown Not Applicable 3. Is all mission critical equipment kept under a manufacturer’s warranty? Yes Somewhat Unknown Not Applicable 4. Is the performance of your computers routinely checked to identify potential boosts in productivity? Yes Somewhat Unknown Not Applicable 5. Is all IT equipment protected by battery backups? Yes Somewhat Unknown Not Applicable Cybersecurity 1. Has a network audit or cybersecurity audit been performed in the past year? Yes Somewhat Unknown Not Applicable 2. Does your team routinely participate in cybersecurity awareness training programs? Yes Somewhat Unknown Not Applicable 3. Does your team share user accounts or passwords? Yes Somewhat Unknown Not Applicable 4. Are your company passwords routinely audited to ensure each unique account has a unique and complex password? Yes Somewhat Unknown Not Applicable 5. Do you require multi-factor authentication for all accounts containing sensitive information? Yes Somewhat Unknown Not Applicable 6. Is access to all systems completely revoked for terminated employees? Yes Somewhat Unknown Not Applicable 7. Are all devices protected with paid anti-virus software? Yes Somewhat Unknown Not Applicable 8. Are all anti-virus alerts sent to a dedicated person or team? Yes Somewhat Unknown Not Applicable Network & Communication1. Has anyone reviewed your internet and phone invoices in the past year to ensure you’re getting the best service for the best price? Yes Somewhat Unknown Not Applicable 2. Do you ever lose money or productivity due to problems or inadequacies of your phone service? A) Yes B) Somewhat C) No D) Unknown E) Not Applicable Yes Somewhat Unknown Not Applicable 3. Have you had your internet speed & reliability tested within the past year? Yes Somewhat Unknown Not Applicable 4. Do you pay a monthly or annual license for your router/firewall? Yes Somewhat Unknown Not Applicable 5. Does your team lose productivity from email problems such as deliverability issues or lack of features? Yes No Unknown Data Backup & Disaster Recovery1. Is all important data backed up automatically? Consider all desktop computers, laptops, servers, and even phones. Yes Somewhat Unknown Not Applicable 2. Are the backups stored off-site (i.e. in the cloud)? Yes Somewhat Unknown Not Applicable 3. Does your company have a disaster recovery plan? Yes Somewhat Unknown Not Applicable 4. If so, does the plan include an estimated recovery time in the event of a disaster? Yes Somewhat Unknown Not Applicable 5. Has your backup been tested in the past year (aka disaster recovery testing)? Yes Somewhat Unknown Not Applicable Δ
